This guide covers everything you need to know about gem registration rejected? 10 errors and exact solutions — with practical, actionable information tailored for Indian MSMEs and small businesses.
Common Errors and How to Fix Them
PAN-Aadhaar Name Mismatch
Even a single letter difference causes this. Check both documents for exact spelling. Solution: Update the incorrect document at the respective authority (IT portal for PAN, Aadhaar center for Aadhaar). Wait 48 hours after update.
OTP Not Received
Your mobile may not be linked to Aadhaar. Solution: Check Aadhaar-mobile link at uidai.gov.in. For email OTP, check spam folder. Wait 2 minutes before resend. Use Chrome browser.
Document Image Rejected
Blurry, watermarked, or low-resolution scan. Solution: Use a proper scanner or high-quality scanner app. Ensure all text is clearly readable. Keep file under 2MB. No shadows or folds visible.
GST Not Verified
GSTIN inactive or not linked to same PAN. Solution: Check GSTIN status on gst.gov.in. Ensure GSTIN first 10 digits match your PAN. Wait 48 hours after new GST registration.
Bank Verification Failed
Account holder name does not match business name. Solution: Ensure bank account is in exact business name. Verify mobile is registered with bank for OTP. Try during bank hours.
Business Registration Proof Rejected
Document expired or name does not match PAN. Solution: Ensure business registration document is current (not expired). Business name on document must exactly match PAN.
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Frequently Asked Questions
1 Can I reapply after GeM registration rejection?
Yes, you can reapply as many times as needed after fixing the rejection reason. GeM does not penalize multiple attempts. Each resubmission is reviewed fresh. Just make sure you have actually fixed the specific issue mentioned in the rejection email before resubmitting.
2 How long does GeM rejection review take?
After you fix the issue and resubmit, the re-review typically takes the same 1-3 working days as the initial review. There is no separate queue for resubmissions.
3 What if I cannot fix the PAN-Aadhaar mismatch for GeM?
If both your PAN and Aadhaar have the correct name but GeM still shows a mismatch, the issue is usually with the PAN-Aadhaar linking status at the Income Tax portal. Visit incometax.gov.in, check linking status, and complete the linking process. Then wait 48-72 hours for databases to sync before attempting GeM registration again.