How to Check Your GeM Registration Status — Complete 2026 Guide
Step-by-step guide to checking registration status, understanding status messages, resolving pending verifications, and knowing when to escalate.
Get Registration HelpHow to Check Your GeM Registration Status — Step by Step
Log In to GeM Seller Portal
Go to gem.gov.in and click 'Sign In' at the top right. Enter your registered email and password. If you registered using Aadhaar OTP, use the same mobile-linked credentials. If you have forgotten your password, use the 'Forgot Password' option — it sends a reset link to your registered email.
Navigate to Your Profile / Dashboard
After logging in, you land on your seller dashboard. Look for your profile completion percentage at the top. If it shows below 100%, some verification steps are still pending. Click 'View Profile' or 'My Profile' to see the detailed status breakdown.
Check Each Verification Section
Your profile has separate verification sections: PAN verification, Aadhaar verification, GST verification, bank account verification, and MSME verification (if applicable). Each shows either a green tick (verified), orange clock (under review), or red cross (rejected or action required).
Check Your Caution Money Status
Navigate to the Caution Money section. It shows whether payment has been received and credited. If you paid but status still shows pending, it can take 2-5 working days to update. Save your payment receipt for reference.
Check Document Submission Status
In the documents section, each uploaded document shows verification status. Documents pending review show 'Under Verification'. Rejected documents show a rejection reason — read this carefully as it tells you exactly what to fix.
Review Any Pending Actions
GeM sends email notifications for required actions. Check your registered email (including spam folder) for any GeM communications requesting additional information or corrections. Unresolved queries cause registration to stall.
What the Status Messages Mean
| Status Message | What It Means | What to Do |
|---|---|---|
| Registration Pending | Initial registration submitted but not all verifications done | Complete remaining verification steps |
| Under Review | GeM team is verifying your submitted documents | Wait 3-7 working days, then contact helpdesk if no update |
| KYC Pending | PAN or Aadhaar verification not completed | Complete digital KYC — Aadhaar must be mobile-linked |
| Caution Money Pending | Payment not received or not yet credited | Check payment receipt; contact bank if debited but not credited |
| Document Rejected | Uploaded document did not meet requirements | Read rejection reason and re-upload corrected document |
| Account Active | Registration complete — you can list products | Start adding product/service listings immediately |
| Account Suspended | Seller violated GeM terms or has pending compliance issue | Contact GeM helpdesk at 1800-419-3436 |
Common Reasons GeM Registration Gets Stuck
- Aadhaar not linked to mobile: GeM requires OTP verification to the mobile linked with your Aadhaar. If your Aadhaar has an old or disconnected mobile number, update it through UIDAI Aadhaar center before registration
- PAN name mismatch with GST: The name on your PAN card must match your GST registration name exactly. Even Minor differences like 'Pvt Ltd' vs 'Private Limited' cause verification failure
- GST filing not current: GeM verifies GST status through the GSTN API. If your recent GST returns are not filed, the verification may fail even with a valid GST number
- Bank account name mismatch: The bank account must be in the same name as your GeM registration entity — not a personal account if registering as a company
- Caution money payment method issues: Caution money must be paid through the GeM portal payment gateway, not directly to any bank account. Third-party payments are not recognized
- Cancelled cheque rejected: Cancelled cheque must clearly show bank name, account number, IFSC, and account holder name — a digital bank statement or passbook front page is often clearer
How Long Does GeM Registration Take?
With all documents correct and properly submitted, GeM registration typically completes in 3-7 working days. However, delays are common due to document issues, verification backlogs, or caution money processing. Here is a realistic timeline:
| Stage | Expected Time | Delay Risk |
|---|---|---|
| Initial form submission | Same day | Low — submit once all docs ready |
| PAN/Aadhaar verification | 1-2 days (automated) | Medium — mobile linkage issues |
| GST verification | 1-3 days | Medium — GST filing status |
| Bank verification | 2-3 days | Low — name match issues |
| Caution money credit | 2-5 days after payment | Low — online payment usually faster |
| Final account activation | 1-2 days after all verifications | Low |
| Total (best case) | 5-7 working days | — |
| Total (with corrections) | 2-4 weeks | Depends on issue type |
Registration Stuck? We Fix It Fast
We identify the exact cause of registration delays, prepare corrected documents, and resubmit with a 95% first-time approval rate. Most stuck registrations resolved within 48-72 hours.
Frequently Asked Questions — GeM Registration Status
1My GeM registration shows 'Under Review' for 2 weeks. What should I do?
If Under Review status persists beyond 7 working days, contact GeM helpdesk at 1800-419-3436 (toll-free) or raise a ticket through your seller dashboard under Support > New Ticket. Provide your registration ID and date of submission. The helpdesk can see if there is a pending internal review or if additional documents were requested but the email notification was missed.
2I paid caution money but my status still shows payment pending. Help.
Caution money credit typically takes 2-5 working days. Check your payment receipt — if it shows 'Success' with a transaction ID, save this for reference. If more than 5 working days have passed, raise a support ticket on GeM portal with your transaction ID. Do not repay without confirming the original payment failed — double payments require a refund process.
3My document was rejected on GeM. How do I know what to fix?
GeM shows rejection reasons in the document section of your profile. Common rejections: document blurry/unreadable (re-scan at 300 DPI minimum), name mismatch (use document with name matching your PAN exactly), expired document (upload valid/current version), wrong document type uploaded (check what format is required for each field).
4Can I check my GeM registration status without logging in?
No, you need to log in to check detailed registration status. However, if you have already received your GeM seller ID (visible in your registration confirmation email), you can verify basic account existence through gem.gov.in seller search. Full status details require login to your seller dashboard.
5My registration was rejected. Can I reapply?
Yes, rejected GeM registrations can be reapplied after fixing the issues stated in the rejection notice. Address every rejection reason before resubmitting — submitting again with the same issues causes the same rejection. If rejection reason is unclear, contact GeM helpdesk for clarification before resubmitting.